Privacy Policy

Welcome to Dnexzen (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or make purchases from us. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us and data that we collect automatically when you interact with our services. This includes:

1.1 Personal Information:

  • Name, email address, phone number, and billing/shipping address.
  • Payment information (processed securely via third-party payment gateways).

1.2 Non-Personal Information:

  • Device information, IP address, browser type, and operating system.
  • Usage data, such as pages viewed, time spent on the site, and referral URLs.

1.3 Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to enhance your experience and analyze site performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Personalize your shopping experience.
  • Send promotional emails, newsletters, and updates (with your consent).
  • Analyze website performance and improve our services.
  • Comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With third-party vendors who help us operate our business (e.g., payment processors, shipping providers, and marketing services).
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

4. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: Request access to your data and correct inaccuracies.
  • Deletion: Request the deletion of your personal information.
  • Opt-Out: Unsubscribe from promotional communications or limit the use of cookies via your browser settings.

To exercise these rights, contact us at support@dnexzen.com.

5. Data Security

We implement industry-standard security measures to protect your information. However, no data transmission or storage can be guaranteed to be 100% secure. Use our services at your own risk.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your information.

7. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such data, contact us to have it removed.

8. International Users

If you access our services from outside [Your Country], your data may be transferred to and processed in countries with different privacy laws. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Dnexzen
Email: support@dnexzen.com
Address: Banasthali, Kathmandu Nepal

Thank you for trusting Dnexzen. We value your privacy and are committed to protecting your personal information.